I have an issue now. Priority service is to take 5 days, Visa delivery inclusive but after refusal email. I am yet to get an update for my passport delivery. I need my passport because I booked another appointment and I cant get my financial statement from bank without it. Hpw soon will my visa be delivered because my appointment is for tuesday. And there is no way to contact the center to hold my visa if they cant deliver it to time.
shivam k.
1 luty 2023, 6:45 pm
Applied for UK tourist visa on 27 Feb. I don't know if I got lucky but I saw no crowd and finished the entire process in less than 20 minutes. I had chosen 2.30 PM slot so maybe that's why there was no crowd. The staff is very helpful and polite. I have opted for courier of my passport, will update the review after the process is complete.
Dear Тетяна Гуцул, We are very grateful for your review. Your warm words motivated us ever more to strive to excellence. We hope to see you again at TLSContact very soon :) Your TLSContact
Анастасия С.
26 styczeń 2023, 3:04 pm
I applied for BRP replacement visa. After more than 3 weeks, UK visa and immigration told me it's ready, but no information from TLS at all! How can I contact them??? I'm waiting for visa in Warsaw with a child and no money, and I've been fired from my job in the UK because if that! The worst experience in my life! I don't understand why I have to pay for this service, it's absolutely useless!
Dear Анастасия Сипячёва, We are sorry to note that you were not satisfied with our services. We are always interested in receiving feedback to help us improve our customer service, so please do not hesitate to provide more detailed comments so that we can identify what went wrong on our side. Please kindly lodge a complaint via the help page of your local TLScontact website. Your TLScontact Team
Iryna K.
20 styczeń 2023, 6:21 pm
Дуже гарне обслуговування. Візу отримали швидко і без проблем.
Dear Iryna Kharchenko, We are more than happy your application was smooth and you enjoyed the visit. We hope to pleasantly surprise you even more when you apply with us next time! Your TLSContact Team
Radoslavv P.
7 styczeń 2023, 3:42 pm
Jeśli ktoś czyta ten komentarz i jakoś załatwił kontakt do nich bądź czegokolwiek się dowiedział to bardzo proszę o pomoc. W czerwcu ubiegałem się o wizę. Pojechałem do Warszawy złożyłem wszystkie wnioski opłaciłem wszystko oraz zostawiłem swój paszport i dane. Od tamtej pory zero odzewu zero kontaktu zero czegokolwiek a przypominam że paszport jest potrzebny do podróżowania. Bardzo proszę o pomoc, zależy mi pilnie na odzyskaniu swoich dokumentów albo chociaż uzyskania wiadomości jak długo możeto potrwać. Jeśli ktoś to czyta i jakoś załatwił tą sprawę to bardzo proszę o kontakt :((nie wiem już co robić… – pokaż
Dear Radoslavv P****, We are sorry to note that you were not satisfied with our services. We are always interested in receiving feedback to help us improve our customer service, so please do not hesitate to provide more detailed comments so that we can identify what went wrong on our side. Please kindly lodge a complaint via the help page of your local TLScontact website. Your TLScontact Team
Dosia D.
22 grudzień 2022, 5:52 pm
All staff is polite and helpful! The service is excellent! Thanks a lot! Сервіс чудовий! Усі працівники ввічливі і компетентні! Велике спасибі усім!
Dear Dosia Dubravska, We are more than happy your application was smooth and you enjoyed the visit. We hope to pleasantly surprise you even more when you apply with us next time! Yours TLScontact Team
Рыбка b.
12 grudzień 2022, 10:40 am
Приоритетная виза заказана была, обещали 5 дней, а по факту 52дня.
Kevin W.
2 grudzień 2022, 7:57 pm
Best!!! I applied on 14.11.2022 and I got my tourist visa after only 2 weeks. It only took me 15—20 minutes there for biometrics. Everything was so fast. Visa processing was so fast. They told me 7 weeks but I got it after 2 weeks. I got the visa and I will spend my New Year in London. I'm so excited. Can't wait
Marisha S.
28 listopad 2022, 4:52 pm
Efficient and fast service
Kseniia O.
27 listopad 2022, 4:45 pm
Все організовано на найвищому рівні. Колектив уважний, ввічливий, дуже багато україномовних спеціалістів. Є всі умови для людей. Процес подачі пройшов швидко і комфортно. Велике Вам дякую!
Виталий Б.
25 listopad 2022, 7:19 pm
Приємне місце, все на вищому рівні вклеював тут візу дуже гарний сервіс рекомендую
Janek
23 listopad 2022, 8:52 am
I have got an information in an email that my visa should be ready in 3 weeks and when I have come there they told me its not true and it might take up to 6 weeks. It wasnt true again, it took more than two months. Fortunately because of some nice lady I could get my passport back faster (obviously without a visa) because i needed it. But again here some man told me its impossible and then I had to find someone else who helped me and it turned out that its not impossible. Too much stress and wasted money, I dont reccomend… – pokaż
Tetiana R.
14 listopad 2022, 10:19 pm
Dzień dobry. Dziś 14.11.22 po 4 miesięcy Otrzymałam refused- odmowę po wizje family Permit. Chciałbym zapytać się czy możecie mi jakoś to wyjaśnić? Czy mogę prosić skontaktować się że mną? Jeśli brakuje jakikolwiek dokumentów to mogę nawet dostarczyc do was osobiście. Jeśli sprawa już zamknięta to proszę o jak najszybciej wysłanie mego paszportu bo nie zamierzam poddawać się i będę składać kolejny wniosek.
Trev C.
10 listopad 2022, 9:28 pm
Did my UK visa application biometrics appointment today using the self-service for document upload. Staff were all very friendly, helpful and could speak multiple languages. The whole process took under an hour.
SJ K.
10 listopad 2022, 5:57 pm
Ужасное обслуживание, сидишь в очереди 2 часа, хоть запись была на определенное время. Решения ждали аж 2 месяца. Впервые такое встречаю.
Michał K.
9 listopad 2022, 4:25 pm
Passport received after 10 weeks
Алексей М.
1 listopad 2022, 10:00 am
На ПОДАЧУ документов: ждёте в холе, выходит человек, спрашивает кто на такое время, ведёт на 2й этаж, секьюрити, очередь (ждать прилично),от входа до выхода прошло 3 часа, одобрили через 5 недель. На ВКЛЕЙКУ. Тому же человеку говорите что на вклейку, с паспортом и листиком который вам дали при ПОДаче поднимаетесь, минут 15 клеят.
Hokuma G.
30 październik 2022, 11:59 am
Nice and friendly staff. Process went smoothly
Александр А.
26 październik 2022, 10:24 pm
Прийом документів зайняв 15 хвилин. Все дуже чітко і доброзичливо.
Via email / contact number. This is a major issue
I need my passport because I booked another appointment and I cant get my financial statement from bank without it. Hpw soon will my visa be delivered because my appointment is for tuesday. And there is no way to contact the center to hold my visa if they cant deliver it to time.
We are very grateful for your review. Your warm words motivated us ever more to strive to excellence. We hope to see you again at TLSContact very soon :)
Your TLSContact
We are sorry to note that you were not satisfied with our services.
We are always interested in receiving feedback to help us improve our customer service, so please do not hesitate to provide more detailed comments so that we can identify what went wrong on our side.
Please kindly lodge a complaint via the help page of your local TLScontact website.
Your TLScontact Team
We are more than happy your application was smooth and you enjoyed the visit. We hope to pleasantly surprise you even more when you apply with us next time!
Your TLSContact Team
We are sorry to note that you were not satisfied with our services.
We are always interested in receiving feedback to help us improve our customer service, so please do not hesitate to provide more detailed comments so that we can identify what went wrong on our side.
Please kindly lodge a complaint via the help page of your local TLScontact website.
Your TLScontact Team
Thanks a lot!
Сервіс чудовий! Усі працівники ввічливі і компетентні! Велике спасибі усім!
We are more than happy your application was smooth and you enjoyed the visit. We hope to pleasantly surprise you even more when you apply with us next time!
Yours TLScontact Team
I applied on 14.11.2022 and I got my tourist visa after only 2 weeks.
It only took me 15—20 minutes there for biometrics. Everything was so fast.
Visa processing was so fast. They told me 7 weeks but I got it after 2 weeks. I got the visa and I will spend my New Year in London. I'm so excited. Can't wait
Otrzymałam refused- odmowę po wizje family Permit. Chciałbym zapytać się czy możecie mi jakoś to wyjaśnić? Czy mogę prosić skontaktować się że mną? Jeśli brakuje jakikolwiek dokumentów to mogę nawet dostarczyc do was osobiście. Jeśli sprawa już zamknięta to proszę o jak najszybciej wysłanie mego paszportu bo nie zamierzam poddawać się i będę składać kolejny wniosek.